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Shipping Procedure:

Shipping within Malaysia

We provide daily shipping from Monday to Friday (except Public Holiday in Selangor). All orders will be process and arrange for shipment on next day upon payment made. We will notify our customer with the tracking numbers to track the parcel status. It is responsible of customers to track the parcels status from the courier service website. Kindly inform us, if you do not receive your parcel from the expected delivery period.

Our shipping terms are simply for the delivery addresses in Malaysia using courier services as below:

  • Poslaju (recommended for small and light parcels)
  • Citylink (recommended for big and heavy parcels) 
  • Pos Malaysia parcel (recommended for heavy parcels within Sabah & Sarawak)

Upon check out for payment, customer will be direct to choose which courier service you are interest depending on weight and aslo delivery period. 

Shipping to Outside Malaysia

We also provided delivery to countries outside Malaysia using Pos Malaysia parcels. Kindly contact us at this email admin@earlylearningshop.my or Whatsapp us at 019-3991239 for order. We also provide Paypal services for payment method.

 

Free Shipping:

Customers are entitle for free shipping for certain products or during some promotion (will be annouched at our social medias). Early Learning Shop will decide the courier service to be used for the free shipment. Detail of tracking number and courier service provider use, will be email to customer upon payment made.

 

Returns Procedure:

All items purchased are not returnable except the defective items. Kindly confirm your purchase before proceed for payment. For the defective item (specially electronics toys), immediate contact us if you receive the defective item supported with proof payment and details. Returns should be less in 7 days. The cost of returning the items to us shall be borne by the customer. Upon delivery the replacement, the shipment cost will be borne by Early Learning Shop.

 

Warranty info for Leapfrog Learning Toys and Reading System:

We will refer to this Term & Condition for Leapfrog Warranty: http://www.leapfrog.com/en-us/legal/warranty